Pacific Highway Upgrades
BANORA POINT + HALFWAY CREEK TO GLENUGIE + HARWOOD BRIDGE + COFFS HARBOUR BYPASS EARLY WORKS
Long-term communication and engagement across multiple stages of the Pacific Highway upgrade program in NSW.
COLLABORATION.
THE CLIENT //
Transport for NSW
SCOPE.
Business Focus Group facilitation
Indigenous Focus Group facilitation
Stakeholder engagement
Community engagement
Blasting program management
Issue and complaint management
Traffic and impact notifications
Government liaison and reporting
Construction communication materials
Community information sessions
OUTPUT.
Strategic oversight of communication and engagement program
Facilitation including preparation, coordination and post-session reporting
Stakeholder and community engagement plans and implementation
Blasting program communications, including advance notifications and post-blast updates
Media events
Site tours and opening events
Issue and complaint register with tracking, responses and resolution documentation
Traffic and impact notification materials
Government liaison correspondence
Progress reporting
The Pacific Highway is one of Australia’s largest and most sensitive transport infrastructure corridors.
Our Managing Director Leona Luke's work spans multiple Pacific Highway Upgrade Projects from design to early works and major construction delivery in high-impact regional environments.
Her work has focused on community interface, construction impacts and stakeholder coordination, including managing enquiries, complaints, notifications and stakeholder communication across multiple projects.
Leona also delivered community information sessions and briefings, managed key focus groups and developed key communication collateral.
Working closely with Transport for NSW and design and construction teams, she maintained alignment between delivery and community expectations.