Princes Highway
JERVIS BAY TO SUSSEX INLET
Focusing on community interface, project visibility and stakeholder coordination across a sensitive regional corridor.
COLLABORATION.
THE CLIENT //
Transport for NSW
SCOPE.
Communication strategy
Issues and enquiries management
Complaint handling
Collaboration support
Communication materials
Project interface support
OUTPUT.
Developed and maintained a communication strategy aligned to concept design milestones
Managed and resolved community enquiries and complaints
Project updates, fact sheets and stakeholder correspondence
Supported cross-team collaboration
Issues and complaints register with full tracking and resolution records
Grounded Consulting provided communication and engagement support during concept design for the Princes Highway Upgrade for Transport for NSW.
The team managed enquiries and complaints throughout the concept design development phase, working directly with the client and local communities.
Grounded developed communication materials and supported ongoing engagement across the project team.